Terms of Service

Terms of Service Effective date: 04/01/2026

  1. Acceptance of Terms
    By accessing or using Thompsons Family Dentistry’s website, patient portal, online booking, or related services (the “Services”), you agree to these Terms of Service (“Terms”). If you do not agree, do not use the Services.
  2. Our Services
    Thompsons Family Dentistry provides dental care, patient education, appointment scheduling, billing, and related administrative services. Information on the website is for general informational purposes and not a substitute for professional dental advice, diagnosis, or treatment.
  3. Appointments and Cancellations
  • Scheduling: Appointments may be booked by phone, online, or in person.
  • Cancellation/No‑show policy: Please provide at least [48] hours’ notice to cancel or reschedule. Fees may apply for late cancellations or missed appointments as disclosed at booking.
  1. Payments, Insurance, and Estimates
  • Payment: Payment is due at the time of service unless other arrangements are made. We accept insurance assignments where applicable.
  • Estimates: Treatment estimates are approximate and may change based on clinical findings. Patients are responsible for co‑payments, deductibles, and non‑covered services.
  • Collections: Unpaid balances may be referred to collections after notice.
  1. Telehealth and Electronic Communications
  • Telehealth: Virtual consultations, if offered, are subject to the same confidentiality and clinical limitations as in‑person care. Telehealth is not appropriate for all conditions.
  • Electronic communications: By providing contact information, you consent to receive appointment reminders and practice communications by phone, text, or email. Standard message/data rates may apply.
  1. Patient Responsibilities
    You agree to provide accurate personal, medical, and insurance information, follow pre‑ and post‑treatment instructions, and notify us of changes to your health or contact information.
  2. Content and Intellectual Property
    All website content, including text, images, logos, and downloadable materials, is the property of Thompsons Family Dentistry or its licensors. You may use content for personal, noncommercial purposes only. Unauthorized use, reproduction, or distribution is prohibited.
  3. Third‑Party Links and Services
    Our website may link to third‑party sites or use third‑party vendors (insurance portals, payment processors). We are not responsible for third‑party content, practices, or any loss arising from their use.
  4. Privacy and Security
    Patient information is handled in accordance with our Privacy Policy and applicable law (including HIPAA where applicable). While we use safeguards to protect data, no electronic system is completely secure.
  5. Disclaimers and Limitations of Liability
  • Medical disclaimer: Information on the Services is educational and not a guarantee of outcomes. Clinical recommendations require examination.
  • Limitation of liability: To the maximum extent permitted by law, Thompsons Family Dentistry and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from use of the Services. Our aggregate liability for direct damages is limited to the amount paid by you for the specific service giving rise to the claim.
  1. Indemnification
    You agree to indemnify and hold Thompsons Family Dentistry and its staff harmless from claims, losses, liabilities, and expenses arising from your misuse of the Services or breach of these Terms.
  2. Accessibility and Modifications to Services
    We aim to provide accessible Services but cannot guarantee uninterrupted access. We may modify, suspend, or discontinue features or Services at any time without liability.
  3. Changes to Terms
    We may update these Terms from time to time. Material changes will be posted on the website with a revised effective date. Continued use after changes indicates acceptance.
  4. Governing Law and Dispute Resolution
    These Terms are governed by the laws of the state in which Thompsons Family Dentistry practices, without regard to conflict‑of‑law rules. Disputes will be resolved in the appropriate state or federal courts in that jurisdiction.
  5. Severability
    If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.
  6. Contact Information
    Questions about these Terms or the Services:
    Thompsons Family Dentistry
    114 Campus Ave, Raeford, NC 28376
    Phone:(910) 875-3622
    Email: [email address]